Privacy policy
This Privacy Policy outlines how www.auraish.com (the "Site" or "we") gathers, utilizes, and discloses your Personal Information when you access or make a purchase from the Site.
COLLECTION OF PERSONAL INFORMATION
When you visit the Site, we collect specific information about your device, your interactions with the Site, and details necessary for processing your purchases. We may also gather additional information if you reach out to us for customer support. In this policy, we refer to any information that can uniquely identify an individual (including the details listed below) as "Personal Information." See the list below for further details on what Personal Information we collect and its purpose.
DEVICE INFORMATION
Examples of Personal Information collected: browser version, IP address, time zone, cookie data, viewed sites or products, search queries, and your interactions with the Site.
Purpose of collection: to accurately load the Site for you and perform analytics on Site usage to enhance our services.
Source of collection: Automatically gathered when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: shared with our processor, Shopify.
ORDER INFORMATION
Examples of Personal Information collected: name, billing address, shipping address, and payment details (including credit card numbers, email address, and phone number).
Purpose of collection: to provide products or services as per our contract, process your payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, assess orders for potential risks or fraud, and, in line with your preferences, send information or advertisements regarding our products or services.
Source of collection: collected from you.
Disclosure for business purposes: shared with our processor, Shopify.
CUSTOMER SUPPORT INFORMATION
Examples of Personal Information collected:
Purpose of collection: to offer customer support.
Source of collection: collected from you.
Disclosure for business purposes:
Minors
The Site is not designed for individuals under 14 years of age. We do not intentionally gather Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to assist us in delivering our services and fulfilling our contracts with you, as previously outlined. For example:
- We use Shopify to operate our online store. You can learn more about how Shopify manages your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or to protect our rights.
Utilizing Personal Information
We use your Personal Information to deliver our services to you, including offering products for sale, processing payments, fulfilling orders, and keeping you informed about new products, services, and offers.
Legal Basis
According to the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your Personal Information under the following legal bases:
- Your consent
- The performance of a contract between you and the Site
- Compliance with our legal obligations
- Protection of your vital interests
- Performing a task carried out in the public interest
- Our legitimate interests that do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless you request its deletion. For more information regarding your right to erasure, please see the ‘Your Rights’ section below.
Automated Decision-Making
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) when such decision-making has legal implications or significantly affects you.
We engage in fully automated decision-making that has legal or significant effects using customer data.
Our processor Shopify employs limited automated decision-making to prevent fraud, which does not have legal or significant effects on you.
Services involving elements of automated decision-making include:
- Temporary denylist of IP addresses linked to repeated failed transactions, lasting a few hours.
- Temporary denylist of credit cards associated with denied IP addresses, lasting a few days.
GDPR
If you reside in the EEA, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us using the information provided.
Your Personal Information will initially be processed in Ireland and subsequently transferred outside Europe for storage and further processing, including to Canada and the United States. For details on how data transfers comply with GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (known as the ‘Right to Know’), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the information provided.
If you would like to designate an authorized agent to submit these requests on your behalf, please reach out to us at the address below.
Cookies
A cookie is a small piece of data downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you won’t need to re-enter this information every time you return to the site or navigate between pages. Cookies also provide insight into how visitors use the website, such as whether it’s their first visit or if they are returning.
We utilize the following cookies to optimize your experience on our Site and to deliver our services.
Necessary Cookies for Store Functionality
Name |
Function |
_ab |
Related to admin access. |
_secure_session_id |
Related to navigation through the storefront. |
cart |
Related to shopping cart. |
cart_sig |
Related to checkout. |
cart_ts |
Related to checkout. |
checkout_token |
Related to checkout. |
secret |
Related to checkout. |
secure_customer_sig |
Related to customer login. |
storefront_digest |
Related to customer login. |
_shopify_u |
Facilitates customer account information updates. |
Reporting and Analytics Cookies
Name |
Function |
_tracking_consent |
Tracking preferences. |
_landing_page |
Tracks landing pages. |
_orig_referrer |
Tracks landing pages. |
_s |
Shopify analytics. |
_shopify_fs |
Shopify analytics. |
_shopify_s |
Shopify analytics. |
_shopify_sa_p |
Shopify analytics for marketing & referrals. |
_shopify_sa_t |
Shopify analytics for marketing & referrals. |
_shopify_y |
Shopify analytics. |
_y |
Shopify analytics. |
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES USED]
The duration that a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we utilize are persistent, expiring between 30 minutes and two years from the date they are downloaded.
You can manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your experience, and some areas of our website may not be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser settings, often found in the “Tools” or “Preferences” menu. For further information on how to adjust your browser settings or how to block, manage, or filter cookies, please refer to your browser’s help section or websites such as www.allaboutcookies.org.
Additionally, please be aware that blocking cookies may not entirely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.